英文投诉

Dear Sir/Madam,

I am writing to express my dissatisfaction with the service I received at your establishment. I visited your store/restaurant/hotel on [date] and was extremely disappointed with the experience.

Firstly, I found the staff to be rude and unhelpful. When I asked for assistance with finding a particular item/ordering a dish, I was met with a dismissive attitude and was made to feel unwelcome. Furthermore, the quality of the product/food was subpar and did not live up to my expectations.

Additionally, the cleanliness of the establishment was lacking. I noticed several areas that were dirty and in need of attention. As a customer, I expect a certain level of hygiene and this was not met.

Overall, my experience at your establishment was highly unsatisfactory. I had high hopes for the quality of service and products, but unfortunately, these expectations were not met. I hope that you take this feedback seriously and take measures to improve the quality of service and products in the future.

Sincerely,

[Your Name]

Complaint Letter

Dear Sir/Madam,

I am writing to express my sincerest disappointment and frustration with the service I received at your establishment. On [Date], I visited [Name of Establishment] and was faced with a series of challenges that have left me completely dissatisfied with the level of service that was provided.

Firstly, the attitude of the staff was inexcusably rude and dismissive. When I approached [Name of Staff Member] to address my concerns, their response was unhelpful and abrasive. I found this behavior to be unprofessional and completely unacceptable.

Furthermore, I experienced significant delays in receiving my order. Despite being told by the staff that my food would be ready in twenty minutes, I ended up waiting for over an hour. This length of time is simply unacceptable, and I was left hungry and frustrated as a result.

Additionally, upon receiving my order, I found that the food was of poor quality. My meal was cold, unappetizing, and clearly had not been prepared with care or attention. This is not the standard of service that I expect from [Name of Establishment] and I believe that there needs to be a serious improvement in the quality and preparation of food.

Overall, the experience I had at your establishment was incredibly disappointing. I expect a higher level of service, professionalism, and quality from any establishment I visit, and this was not upheld during my recent visit. I hope that you take my concerns seriously and take appropriate action to address the issues I have raised.

Sincerely,

[Your Name]